City of Morgan Hill Public Safety Master Plan

ANALYSIS OF BUSIEST HOURS

There is significant variability in the number of calls from hour to hour. One special concern relates to the resources available for hours with the heaviest workload. We tabulated the data for each of the 8,760 hours in the year. Table 8-11 shows the number of hours in the year where there were from zero to five calls during the hour. Table 8-12 shows the 10 one-hour intervals during the year with the most calls.

TABLE 8-11: Frequency Distribution of the Number of Calls

Calls in an Hour Frequency Percentage 0 4,832 55.2 1 2,674 30.5 2 926 10.6 3 262 3.0 4 58 0.7 5 8 0.1

TABLE 8-12: Top 10 Hours with the Most Calls Received

Number of Calls

Number of Runs

Total Deployed Hours

Hour

05/20/2015 – 5:00 p.m. to 6:00 p.m.

5

13

5.7

08/27/2015 – Noon to 1:00 p.m.

5

11

13.1

11/18/2015 – 3:00 p.m. to 4:00 p.m.

5

8

2.2

12/21/2015 – 5:00 p.m. to 6:00 p.m.

5

7

4.3

04/16/2015 – 4:00 p.m. to 5:00 p.m.

5

6

2.8

08/05/2015 – 11:00 a.m. to Noon

5

6

2.1

11/13/2015 – 2:00 p.m. to 3:00 p.m.

5

5

2.3

02/13/2015 – 5:00 p.m. to 6:00 p.m.

5

4

1.2

05/29/2015 – 11:00 a.m. to Noon

4

21

13.9

08/13/2015 – 3:00 p.m. to 4:00 p.m. 24.1 Note: Total deployed hours is the total time spent responding to calls received in the hour, and which may extend into the next hour or hours. Number of runs and deployed hours only includes dispatches of MHFD and SSCCFD units. Observations: ■ During 66 hours (1 percent of all hours), four or more calls occurred; in other words, the departments responded to four or more calls in an hour roughly once every six days. 4 17

■ The highest number of calls to occur in an hour was five, which happened eight times.

■ One of the hours with the most calls and the most individual dispatches was noon to 1:00 p.m. on Aug 27, 2015. The hour's five calls involved 11 individual dispatches resulting in 13.1 hours of deployed time. These five calls included one cancelled call, one EMS call, one good intent call, one hazard call, and one outside fire call.

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