City of Morgan Hill Public Safety Master Plan

WORKLOAD: CALLS AND TOTAL TIME SPENT

In this section, the workload of each unit is reported in two ways: deployed time and runs. A dispatch of a unit is defined as a run; thus, one call might include multiple runs, which results in a higher total number of runs than total number of calls. The deployed time of a run is from the time a unit is dispatched through the time the unit is cleared. Runs and Deployed Time – All Units Deployed time, also referred to as deployed hours, is the total deployment time of all the units deployed on all calls. Table 8-4 shows the total deployed time, both overall and broken down by type of call, for all units responding to calls in MHFD and SSCCFD’s coverage areas during the year studied. Table 8-5 shows the percentage of total annual hours and annual runs broken out by call location. Workload for MHFD and SSCCFD units is broken out from workload for units from agencies providing automatic aid in the next section.

TABLE 8-4: Annual Runs and Deployed Time by Call Type

Avg. Deployed Min. per Day

Avg. Deployed Min. per Run

Total Annual Hours

Percent of Total Hours

Total Annual Runs

Avg. Runs per Day

Call Type

EMS

32.5

1,761.0

31.0

289.5

3,251

8.9

MVA

32.2

520.1

9.2

85.5

970

2.7

EMS Total

32.4

2,281.1

40.2

375.0

4,221

11.6

False alarm

26.6

265.1

4.7

43.6

598

1.6

Good intent

27.5

102.1

1.8

16.8

223

0.6

Hazard

39.2

146.3

2.6

24.1

224

0.6

Outside fire

106.9

1,170.3

20.6

192.4

657

1.8

Public service

32.4

252.9

4.5

41.6

468

1.3

Structure fire

155.2

548.3

9.7

90.1

212

0.6

Fire Total

62.6

2,485.1

43.8

408.5

2,382

6.5

Automatic aid received

32.0

148.6

2.6

24.4

279

0.8

Cancelled

16.2

119.6

2.1

19.7

442

1.2

Mutual aid

64.0

642.3

11.3

105.6

602

1.6

Other Total

41.3

910.5

16.0

149.7

1,323

3.6

Total

43.0

5,676.7

100.0

933.1

7,926

21.7

77