Development Services Review. Final Report. Zucker July 2016

of Departments, might provide them the services they seek. A website page that briefly explains the development process for most projects would provide better customer guidance and present the public with an image that the various Departments and Divisions work together to meet the customers’ needs. We are aware that information in several of the categories in the table above will change based on the full implementation of the TRAKiT system. Access to these features through a website portal will greatly improve the services to Morgan Hill customers. 26. Recommendation: The website for Departments participating in the development review process should be enhanced to provide the features identified in the table above.

Morgan Hill, California

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Zucker Systems