FY 2425 2526 Recommended Operating Budget

Utilities Division

Water Operations

650.5710

Division Description The Water Operations Division plays a pivotal role in ensuring the efficient management and delivery of clean, safe drinking water to our Community. Its core responsibilities include water treatment and distribution which oversees the treatment of well water and ensures compliance with quality standards. It manages distribution networks, maintains pipelines, reservoirs, and booster stations. The Division responds to emergencies; during crises (natural disasters, pipe bursts, etc.), well trained water operations staff swiftly respond to maintain water supply continuity. Water Operations is also responsible for regular inspections, repairs, and upgrades which are vital to sustain water infrastructure. The Division assesses aging infrastructure, while balancing maintenance costs and infrastructure renewal. It integrates technology in day - to - day operations with equipment and systems like smart meters, leak detection systems, and data analytics to enhance efficiency. The Water Operations Division interacts with customers, addresses inquiries and service disruptions. It adapts to changing weather patterns and ensures water availability during droughts and floods. It promotes water conservation, embracing sustainable and eco friendly practices as a priority. The Division collaborates with environmental agencies, local and state regulatory agencies, and other stakeholders. One of the major goals of the Division is to continue to enhance water quality. Water Operations is the lifeline that keeps our taps flowing and our Community thriving. The Division relies solely on the Enterprise Fund which charges a fee for the goods and services that the consumer uses. Ensured water service was safely provided to Morgan Hill residents and businesses. Installed, repaired, and tested respectively 84, 109, and 2,160 backflow devices. Repaired 159 water mains and service lines, flushed 300 blowoffs to improve water quality, and responded to 87 water leaks. • Completed the transition to a new software system for improved utility locating services provided by the City. • Completed the generator replacement project for Jackson Oaks booster station, the rehabilitation of Diana Well 4 and the relocation of a water main before a water leak could compromise the foundation of a residence on Gnarled Oak Lane. • Received Superior Reporting Award Certificate by the State Water Control Board for outstanding drought and conservation reporting. FY 2022 - 23 and 2023 - 24 Accomplishments •

PUBLIC SERVICES 231