FY 2425 2526 Recommended Operating Budget

Police Dispatch Services

010.8270

Division Description The Police Dispatch Services Unit within the Support Services Division is staffed twenty four hours a day, seven days a week. The 10 full - time and six per - diem Dispatchers answer emergency and non - emergency phone calls, dispatch Police Officers, Animal Services Officer, Multi Service Officers, Detectives, coordinate resources, mutual aid, monitor calls and personal status, and provide support to law enforcement personnel. Dispatchers also monitor the Department's holding facility, conduct investigative research via automated systems, compile photo arrays, and research historical data during patrol investigations. Morgan Hill Police dispatches law enforcement only; fire and medical calls are transferred to other communication centers for emergency medical pre arrival instructions/ambulance or for fire response. Morgan Hill Police Dispatch personnel also provide support after normal business hours for other City divisions. FY 2022 - 23 and 2023 - 24 Accomplishments • Selected vendor for Next Generation 911 phone upgrade. This will provide emergency dispatchers with enhanced technology, including the ability to receive images and videos. FY 2024 - 25 and 2025 - 26 Activity Goals • Department ’ s Divisions adhere to our 21st Century Community Policing Plan. • Upgrade Dispatch Console and add a fourth dispatch station. • Implement NextGen 911 System. • Implement the new Axon Computer Aided Dispatch (CAD) program.

Financial Comments The budget includes additional funding for part - time salaries for per diem Dispatchers.

260 POLICE