City of Morgan Hill Public Safety Master Plan

■ The 90th percentile dispatch time was 1.0 minutes.

■ The 90th percentile turnout time was 2.8 minutes.

■ The 90th percentile travel time was 6.2 minutes.

■ The 90th percentile response time was 8.8 minutes.

■ The 90th percentile response time was 8.2 minutes for EMS calls and 10.4 minutes for fire calls.

■ The 90th percentile response time for structure fires was 6.8 minutes, and for outside fires was 8.7 minutes.

SSCCFD

■ The average dispatch time was 0.9 minutes.

■ The average turnout time was 2.1 minutes.

■ The average travel time was 6.4 minutes.

■ The average response time was 9.3 minutes.

■ The average response time was 8.7 minutes for EMS calls and 10.7 minutes for fire calls.

■ The average response time for structure fires was 12.4 minutes, and for outside fires was 11.7 minutes.

■ The 90th percentile dispatch time was 1.6 minutes.

■ The 90th percentile turnout time was 3.5 minutes.

■ The 90th percentile travel time was 11.0 minutes.

■ The 90th percentile response time was 14.8 minutes.

■ The 90th percentile response time was 14.1 minutes for EMS calls and 17.2 minutes for fire calls.

■ The 90th percentile response time for structure fires was 24.0 minutes, and for outside fires was 19.3 minutes.

In general, the response times reflected in this analysis are excellent in the City and are a bit extended in the District given the expanse of the service area being covered. Dispatch handling times are extremely proficient and turnout times appear a bit extended and should be evaluated, as CPSM believes these times can be improved.

44