Development Services Review. Final Report. Zucker July 2016

Many of the questions asked respondents to score Strongly Agree, Agree, No Opinion, Disagree, Strongly Disagree or Not Applicable. Many of the questions also asked for an answer related to Building, Engineering/Public Works, or Planning. Normally we like to see negative comments below 15% meaning 85% are positive. Negatives over 15% indicate areas of concern and negative over 25% more serious issues.

Specific results include:

Types of Applications Q1. The 18 survey cut across Building, Planning and Engineering as can be seen in Figure 13.

Morgan Hill, California

164

Zucker Systems