Development Services Review. Final Report. Zucker July 2016

Table 6 Building Division Staff FY10/11 to FY14/15 ................................................ 56 Table 7 Economic Development Division Staffing ..................................................... 64 Table 8 Economic Development Activities ................................................................. 65 Table 9 Land Development Engineering Staffing ....................................................... 74 Table 10 Recommended Plan Review Turnaround Times .......................................... 76 Table 11 Approved Planning Division Staffing........................................................... 86 Table 12 Current Planning Application Activities....................................................... 87 Table 13 RDCS Allotment Activities .......................................................................... 88 Table 14 Preliminary Review Activities ...................................................................... 89 Table 15 Building Permit and Business License Review Activities ........................... 90 Table 16 5-Year Building Permit Review Activity ..................................................... 90 Table 17 Long Range Planning Activity ..................................................................... 91 Table 18 Planning Division FTE Staffing Resource Levels for Last Six Fiscal Years 1 .................................................................................................................................... 105 Table 19 FY 15/16 Current Planning Case Processing Resources Applications Processed Per Planner Resource ................................................................................ 110 Table 20 FY 15/16 Current Planning Case Processing Resources Applications Processed Per Planner Resource ................................................................................ 111 Table 21 Decision Making Authority for Planning Division Applications ............... 122 Table 22 Six Recent PA Applications Processed ..................................................... 150 Table 23 Suggested Performance Standards for Planning Applications (PA’s)........ 152 List of Figures Figure 1 Methodology Overview................................................................................... 7 Figure 2 Community Development Organization........................................................ 24 Figure 3 Building Division Organization .................................................................... 38 Figure 4 Relationship Between Demand and Resources ............................................. 43 Figure 5 Proposed Building Division Organization .................................................... 50 Figure 6 Public Works Development Engineering Organization Chart ...................... 73 Figure 7 Planning Division Organizational Structure.................................................. 85 Figure 8 General Over-the-Counter Administrative Approval Process..................... 124 Figure 9 Conceptual Plan Review (CPR) and Preliminary Plan Review (PPR) Process .................................................................................................................................... 126 Figure 10 Director Administrative Approval Process ............................................... 131 Figure 11 Existing PC and CC Approval Processes .................................................. 138 Figure 12 RDCS Milestone Steps Process Flowchart ............................................... 147 Figure 13 Types of Applications Covered in the Survey........................................... 165 Figure 14 Types of Permits ........................................................................................ 166 Figure 15 Frequency of Working With the Process................................................... 167

Morgan Hill, California

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Zucker Systems