Development Services Review. Final Report. Zucker July 2016

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Recommendation

Responsibility

Priority

Phase One Actions

Phase Two Actions

Page 42 1

28. Adopt performance standards

X

Building Official

Organizational Issues

Meet performance standards at least 90% of the time Retain quality reviews in meeting performance standards Transfer annual performance evaluations to Building Inspector Supervisor

29.

43 1

X

Building Official

30.

44 1

X

Building Official

31.

44 2

X

Building Official

Building Official to be a CBO with good leadership skills

32.

44 1

X

City Manager

Building Inspector Supervisor to be ICC certified for plan review Use contract plan checkers and inspectors to meet performance standards

33.

45 1

X

Building Official

34.

46 1

X

Building Official

35. Combination Inspectors to be ICC certified

46 1

X

Building Official

36. Adjust inspection schedules for complex projects

47 2

X

Building Official

37. Support training programs for ICC certification Chief Plans Examiner to be ICC certified and problem solver 38.

47 2

X

Building Official

48 1

X

Building Official

Adopt performance standards for code enforcement

39.

48 1

X

Building Official

40. Integrate code enforcement into TRAKiT

48 1

X

Building Official

Post monthly code enforcement activity reports on website

41.

48 3

X

Building Official

42. Modify staff meetings

49 2

X

Building Official

43. Adopt new organization chart

50 2

X

Building Official

Review compensation and job title for Building Official

44.

51 2

X

Assistant City Manager

Add 6 months to contract for fire plan review/inspector Fire plan reviewer to participate in Fire Prevention Association

45.

51 1

X

Assistant City Manager

46.

52 3

X

Assistant City Manager

47. Up-date job descriptions

52 3

X

Human Resources Department

48. Add revision date to all job descriptions Show performance standards statistics on website monthly 49.

52 3

X

Human Resources Department

53 2

X

Assistant City Manager

50. Program TRAKiT reporting categories

53 2

X

Assistant City Manager

51. Scan plans upon plan approval

54 3

X

Building Official

52. Adjust staffing levels to meet service demands

56 1

X

Building Official

53. Meet next-day inspection at least 90% of the time Adjust staffing levels more frequently than budget cycles 54.

57 1

X

Building Official

57 1

X

Assistant City Manager

55. Use fee study to develop work units

57 2

X

Building Official

56. Monitor workload of Fire Plans Examiner position

58 2

X

Building Official

Morgan Hill, California

11

Zucker Systems